Conversational Commerce OS

AI Agents that Converse and Convert

Accelerate lead generation, drive sales, and delight customers with personalized support using AI Agents & chatbots for every customer conversation.

Generate 20x more leads
Save 90% man-hours
Engage 70% more visitors
Earn 90% more revenue

Automate every customer interaction
with MultiChannel Conversations

Turn scattered customer interactions into automated conversations
that increase engagement, satisfaction, and conversions

WhatsApp Business Automation

Facebook AI Automation

Instagram AI Automation

Website AI Automation

Tiktok (coming soon)

WhatsApp Business Automation

Turn strangers into prospects effortlessly

Marketing Automation

Segment your customers and run customized drip or broadcast campaigns with WhatsApp Chatbot for marketing & lead nurturing.

Sell Products

On WhatsApp Chatbot, you can also advertise and sell products. Expand your company one chat at a time

Customer Support

Let your AI-driven WhatsApp bot answer user queries in real-time with Live Chat. You can take over the chat anytime you need.

Book Appointments

Allow customers to book meetings, tickets, & sessions with WhatsApp Chatbot and sync their calendars simultaneously

AI-Powered Chatbot

Create an AI Chatbot for Whatsapp trained on your resources to offer a conversational experience and perform complex automation.

Extend With 80+ Integrations

You can connect to 80+ platforms and apps with native integration. Easily set up automation with CRMs, marketing tools, & more.

Facebook AI Automation

Turn strangers into prospects effortlessly

Train Your Facebook Bot

You can train your AI Messenger chatbot to serve your goals with web scrapping, custom data sets, FAQs, and customer interactions.

Comments Auto-Reply

Set up an auto-reply to comments to engage your users automatically after a certain duration. Program a universal reply and flow for user nurturing.

Display Your Bot Widget

Display your Facebook Chatbot’s widget on your site, app, or any other system. Also, use QR codes and links to redirect users to your bot.

Drip & Broadcasts

Use the chatbot for Facebook to schedule broadcasts and drip campaigns, automate your marketing efforts, and regularly engage your audience.

Conditional Chat Flows

Using a visual flow builder, create an ideal flow for your Facebook bot and trigger it to complete your chatbot’s conversion targets.

Keyword and Time-Based Triggers

Select keywords and time-based triggers, after which the chat flow will restart automatically to engage the users & increase their conversion rates.

Instagram AI Automation

Turn strangers into prospects effortlessly

Marketing Automation

Nurture potential customers with broadcast and drip campaigns and personalized messaging. Reach your target audience at the right time with minimal effort

Sell Products

Boost sales by showcasing your products in a personalized and engaging manner. Drive user interest and increase purchase intent.

Provide Support & FAQs

Offer instant support and address customers’ questions promptly with the help of our AI-powered chatbot. Provide a seamless customer experience.

Lead Generation

Capture leads effectively by leveraging the power of AI. Engage and qualify prospects to generate a steady stream of potential customers.

Website AI Automation

Turn strangers into prospects effortlessly

Train Your AI Chatbot

You can train the AI bot with custom data sets, URL scraping, FAQs, knowledge base, and customer interactions.

Get Qualified Leads

Your website chatbot can easily talk to customers and gather & qualify their contact details. It also can sync the data to any CRM.

Give Timely Customer Support

Help customers get accurate answers, connect to live chat, and navigate your site 24/7 with a web chatbot

Book Appointments

Let customers seamlessly book slots for classes, meetings, sessions, events, & more from the AI website chat.

Improve Conversation Rates

Make the purchase journey easier with in-chat product catalogs, order status updates, payments, and abandoned cart notifications.

Live Chat for Website

Get in touch with visitors in real-time using omnichannel Live Chat. Take over the chat whenever you feel like it.

Tiktok (coming soon)

Turn strangers into prospects effortlessly

TikTok Automation

TikTok integration is coming soon. We’re currently working on powerful automation features.

Coming Soon
Conversational Commerce OS

One Platform for modern customer communication.

Omnichannel Customer Support

Connect with your customers on every platform they reach out to you on.

Marketing Automations

Broadcast messages or schedule drip campaigns with a single click.

Generate More Sales

Engage a wider audience with instant communication to convert leads easily.

Better E-Commerce

Send brochures, catalogs, and discount offers directly to your customers through WhatsApp chatbot.

Live Chat

Ensure your services are available to your customers 24x7 through Live Chat integration.

Unified Inbox

Receive messages and queries all in one smart inbox for better lead tracking.

Endless Integrations

Streamline data through your desired CRMs, Payment Gateways, or other software.

Empower your teams and drive growth

Marketing

Put your lead generation on autopilot

Speed to lead

Capture leads instantly from chat, websites, social media, and ads. All in one flow.

Smart lead enrichment

Use AI agents to deflect inquiries, auto-segment leads, and build rich CRM profile.

Personalized nurture campaigns

Leverage AI insights to launch targeted campaigns with precise segmentation.

Sales

Automate your inbound sales process with AI BDR

Qualify leads in real time

Engage with leads to uncover real buying intent.

Dynamic lead scoring

Analyze behaviors and signals to rank leads by sales-readiness.

Human-AI collaboration

Seamlessly hand off hot leads based on preset rules.

Support

Build AI support specialists that truly care

24/7 instant resolutions

Resolve common inquiries and escalate complex cases to human agents.

Smart ticketing system

Auto-generates tickets with issue categorization at human handoff for faster resolution.

Real-time feedback

Automate customer survey collection and use AI insights to improve CSAT scores.

Operation

Boost productivity with AI Co-pilot in omnichannel inbox

AI Smart Reply

Respond in one click with relevant, on-brand answers.

AI Writing Assistant

Fix grammar, adjust tone, translate, or use prompts to refine messages.

AI Smart Summary

Summarize long chats into clear, shareable insights for your team.

Built for any Industry

Vuma is built for security

Enterprise-grade protection, European data hosting, and full control over your AI Agents.

ISO 27001 certified

Vuma meets the global standard for information security and undergoes annual audits.

EU-based data hosting

All data is stored on secure EU servers in full compliance with GDPR. Your information never leaves Europe.

End-to-end encrypted, always protected

All customer data is encrypted during transfer and at rest, following the strictest industry standards.

Fully GDPR compliant

Your customer data is processed securely and never used to train external AI models.